Privacy Policy

Privacy Policy

Effective Date: 15 December 2025

Oratile Botlhale Institute of Excellence (OBIE) is committed to protecting the privacy and personal information of all visitors, students, parents, donors, and partners who interact with our website or services.

This Privacy Policy explains how we collect, use, store, and protect your information, in compliance with the Protection of Personal Information Act (POPIA) and other applicable laws.

1. Who We Are

OBIE is a registered educational institution in South Africa, offering tutoring, academic support, and enrichment programs from Grade R to Tertiary level. Our website address is: www.obiexcellence.co.za.

2. What Personal Information We Collect

We may collect the following personal information:

• Full name

• Contact details (email address, phone number, WhatsApp)

• ID number or date of birth (for enrollment purposes)

• Educational background and academic needs

• Parent/guardian information (for minors)

• Payment details (when applicable)

• Website usage data (via analytics tools)

We collect this information when you fill out a form, enroll in a program, request a quote, subscribe to a newsletter, or contact us directly.

3. How We Use Your Information

We use your information to:

• Process applications and enrollments

• Communicate with you about your classes or account

• Provide academic services tailored to your needs

• Send you updates, newsletters, or promotions (only with consent)

• Improve our website and services through usage analysis

• Fulfill legal, regulatory, or compliance requirements

4. How We Store and Protect Your Data

All personal data is stored securely on password-protected systems. We use up-to-date security measures including SSL encryption, firewalls, and restricted access controls.

We do not store your banking or credit card details directly on our website. Payments, where applicable, are processed through secure third-party gateways.

We will not retain your personal information longer than necessary unless required by law.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your data with:

• Trusted service providers who help us deliver academic or administrative services (e.g. email platforms, payment processors)

• Legal authorities, if required to comply with applicable laws or protect our rights
  All third-party providers are obligated to keep your information confidential and secure.

6. Your Rights Under POPIA

You have the right to:

• Access the personal data we hold about you

• Correct or update your personal information

• Withdraw consent at any time (e.g. unsubscribe from communications)

• Request that we delete or restrict the use of your information

To exercise any of these rights, please contact us using the details below.

7. Cookies and Tracking

Our website may use cookies or tracking tools to analyze traffic, improve performance, and personalize content. This includes Google Analytics via Site Kit.

You can choose to disable cookies in your browser settings at any time.

8. Email and WhatsApp Communication

By submitting your contact details through our forms, you consent to receiving academic updates, enrollment instructions, or service notifications from OBIE via email or WhatsApp.

You may opt out at any time by clicking “unsubscribe” or sending us a request.

9. Third-Party Links

Our website may contain links to external sites such as payment portals or social media platforms. We are not responsible for the privacy practices of these sites. Please review their policies separately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website or services implies acceptance of the revised terms.

11. Contact Us

If you have questions, complaints, or would like to request access to your data, contact us at:

Oratile Botlhale Institute of Excellence
Email: info@obiexcellence.co.za
Phone/WhatsApp: +27 72 660 0165
Pretoria, Gauteng, South Africa