Terms & Conditions
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Terms & Conditions
Last Updated: 15 December 2025
Welcome to the website of Oratile Botlhale Institute of Excellence (OBIE). By accessing or using this website, registering for our programs, or engaging with any of our services, you agree to the following Terms and Conditions.
Please read them carefully before proceeding.
1. Definitions
“OBIE” refers to Oratile Botlhale Institute of Excellence (PTY) LTD, registered in South Africa.
“User”, “you”, “your” refers to any individual or entity using this website or engaging with OBIE services.
“Services” refer to all educational programs, tutoring, academic support, and related offerings provided by OBIE.
“Website” refers to www.obiexcellence.co.za.
2. Use of the Website
The content of this website is for general information purposes only.
OBIE reserves the right to update or change content without prior notice.
Unauthorised use of this website may result in legal action or criminal liability.
3. Educational Services
OBIE provides academic support programs, tutoring, and enrichment services as described on the website.
Program availability is subject to schedule, location, and capacity.
OBIE reserves the right to modify, suspend, or cancel programs without prior notice due to unforeseen circumstances.
4. Enrollment and Fees
All learners must complete a formal enrollment process before attending any sessions.
Program fees must be paid as per the agreed-upon payment terms.
Failure to pay fees may result in suspension or cancellation of services.
Fees are non-refundable once a learner has attended any session, except under exceptional circumstances and at OBIE’s sole discretion.
5. Attendance and Conduct
Learners are expected to attend all scheduled sessions punctually.
Disruptive or inappropriate behaviour may lead to removal from a class or program.
Parents/guardians are responsible for ensuring minors adhere to OBIE’s rules and expectations.
6. Online Learning
OBIE offers online tutoring via third-party platforms such as Zoom, WhatsApp, or Google Meet.
It is the responsibility of the learner to ensure stable internet access and necessary devices.
OBIE is not liable for missed sessions due to technical issues on the user’s side.
7. Privacy and Data Protection
OBIE collects limited personal information for enrollment, communication, and academic support.
We respect your privacy and will never sell or share your information without consent, unless required by law.
For more details, refer to our Privacy Policy.
8. Intellectual Property
All materials, notes, and resources provided by OBIE remain the intellectual property of OBIE unless stated otherwise.
Reproduction, resale, or distribution of any material without permission is strictly prohibited.
9. Limitation of Liability
OBIE makes every effort to deliver high-quality academic support. However, we do not guarantee specific academic outcomes or results.
OBIE shall not be liable for any loss, injury, or damage arising from the use of our services or website.
10. Cancellation and Termination
Learners or parents may cancel participation with at least 7 days’ written notice.
OBIE reserves the right to terminate services if there is a breach of these terms, non-payment, or misconduct.
11. External Links
The website may contain links to third-party websites. OBIE is not responsible for the content or privacy practices of these external sites.
12. Changes to Terms
OBIE may revise these Terms and Conditions at any time without prior notice. Continued use of the website and services constitutes acceptance of the updated terms.
13. Contact Information
For any questions or concerns related to these Terms and Conditions, please contact:
Oratile Botlhale Institute of Excellence (PTY) LTD
Email: info@obiexcellence.co.za
Phone/WhatsApp: +27 72 660 0165
Pretoria, Gauteng, South Africa